Sales & Customer Success
More control over your leads, processes, and sales opportunities with automation and Artificial Intelligence
Use AI to enhance your results
Create smart sales arguments
Artificial Intelligence analyzes customer information, such as the size of the company, segment, and number of users, to better understand the context of the opportunity. Based on this data, it suggests personalized sales arguments that help the sales team conduct meetings with more strategy and objectivity.
Benefits
Processes that speed up your Sales
BlueService® has several pre-configured processes and functionalities that accelerate the implementation of your operation.
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Product Return
Structured process to collect, analyze, and store customer feedback and evaluations. It allows tracking the customer's perception of products, services, or support, generating insights that help identify improvements, increase satisfaction, and strengthen the relationship with the customer.
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Lead Generation
Process that organizes and controls product return requests, including analysis, approval, and management of refunds. Ensures traceability of requests, agility in customer service, and greater control over the stages involved in the return.
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Satisfaction Survey
Process for registering, qualifying, and tracking potential customers interested in products or services. It centralizes information about business opportunities, making it easier to assess the lead's profile and supporting the sales team in prioritizing and conducting negotiations.
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Sales Funnel
A process that organizes and tracks the entire customer journey in the B2B sales cycle, from the first contact to the closing of the deal. It allows you to visualize the stages of negotiation, monitor opportunities, and improve the management of commercial activities.
Integrated process management
Connect sales to all sectors through integrated and automated processes.
Sales & Customer Success
Human Resources
Legal
Operations & Facilities
Finance & Purchases
Marketing
Franchises & CSCs
Logística
Benefits
Blue Service® BPM Platform enables the implementation of the best market practices for Sales processes
Use all BlueService® tools to boost your results
Centralize processes, track indicators, and manage projects with greater control, collaboration, and efficiency.
Schedule Manager
Create and manage project schedules with ease. Set milestones, track deadlines, and visualize project progress in real time.
Team collaboration
Boost your team's productivity with our collaboration tools. Share documents, communicate effectively, and work together seamlessly.