LGPD Doubts Consultation
Centralize LGPD-related inquiries, automate legal services, and strengthen your company's data protection.
Questions related to the General Data Protection Law require fast, traceable answers that are aligned with the organization's compliance policies.
With BlueService®, your company structures a complete workflow to handle inquiries about LGPD, allowing you to organize requests, track interactions, and centralize legal guidance related to data protection.
Complete control over LGPD-related inquiries
Gain visibility into every stage of legal service, including responses, interactions, and requester validations.
There are many benefits
Automate LGPD responses and strengthen company compliance
Centralize inquiries related to data protection
Organize legal requests and responses in a single environment.
Ensure greater traceability in legal interactions
Have full visibility into the onboarding of new employees.
Track assistances in real time
Get complete visibility into the progress of requests.
Reduce operational failures and strengthen LGPD compliance
Automate tasks and organize the legal service workflow.
Understand how it works
How the process of addressing LGPD queries works in practice
1. Response to the query by Legal (LGPD)
Use BlueService® Activity Management to organize legal assistance, assignees, and deadlines related to data protection.
2. Evaluation of the response by the requester (LGPD)
Use BlueService® Forms to record evaluations, additional questions, and maintain a complete history of interactions.
3. Drafting of additional response (LGPD)
Utilize automated BlueService® notifications via Email and WhatsApp to streamline communication during legal services.
4. Assessment of additional response (LGPD)
Use the BlueService® Stage Control to track approvals, closures, and interactions that took place during the process.
5. Request completed (LGPD)
Use BlueService® Statistics to track legal service indicators and GDPR-related demands.
Process Completion
Use the BlueService® Hour Log to ensure traceability, auditing, and compliance.
Have total control of LGPD-related inquiries from start to finish
With BlueService®, the Legal department stops operating on the fly and gains a structured, automated, and traceable process.
Centralize inquiries and guidelines on data protection
Track each step of the legal service
Ensure traceability and regulatory compliance
Organize responses and approvals from Legal
Reduce request response time
Automate tasks and eliminate operational rework
Blue AI
Use Blue AI as an integrated business AI solution for BlueService® to classify LGPD-related requests, identify risks, and streamline legal services.
Submit Question
Analyze the LGPD-related inquiry, identify the theme of the request, classify the level of criticality, and automatically direct it to the most appropriate person responsible for handling.
Targeting by assigner
LGPD classification by subject
Urgency and criticality analysis
Blue AI automatically analyzes the content of the LGPD-related request, classifies the topic, identifies the level of criticality, and routes the service to the most appropriate person in charge to ensure compliance and data protection.
Automate other processes in your Legal department
BlueService® has several pre-configured processes and functionalities that accelerate the implementation of your operation.
Drafting and signing of contract
Structured process for the creation, review, and formalization of contracts in a standardized manner. It allows for the collection of necessary information, automatically generates the document based on predefined templates, facilitates revisions among the involved parties, and manages the signature flow until the agreement is concluded.
Non-Disclosure Agreement (NDA)
Flow for the request, drafting, and formalization of Non-Disclosure Agreements (NDA). The process ensures the collection of information from the involved parties, automatic generation of the document, and forwarding for approval and signature, ensuring the protection of sensitive information shared between companies, partners, or collaborators.
New Power of Attorney
Process for creating and managing powers of attorney, allowing the registration of the involved parties, defining the powers granted, and the validity period of the document. The flow includes the automated generation of the power of attorney, legal review when necessary, and forwarding for signature, ensuring greater control and security over the authorizations granted.
Legal consultation
Structured channel for requesting guidance or clarification of doubts with the legal department. It allows you to register the request, attach supporting documents, and monitor the progress of the analysis, ensuring greater organization, traceability, and agility in handling the company’s legal requests.
Whistleblower Channel
Dedicated workflow for receiving and managing reports related to inappropriate conduct, irregularities, or violations of internal policies. Allows the submission of reports, including anonymously, ensuring confidentiality in the handling of information and forwarding for analysis and investigation by an ethics committee or responsible department.
Consultation on LGPD questions
Process aimed at the registration and handling of queries related to the General Data Protection Law (LGPD). It allows employees or departments within the company to consult the legal or compliance department about the use, storage, and handling of personal data, ensuring greater compliance with legislation and good privacy practices.
Questions about LGPD and data protection
What is LGPD?
The General Data Protection Law (LGPD) establishes rules for the collection, processing, storage, and sharing of personal data in Brazil.
How does the support for questions about LGPD work?
The requester registers their question, the Legal department analyzes the case and responds in accordance with the guidelines related to data protection.
How to automate queries related to the LGPD?
With BlueService®, you can structure service workflows, automate notifications, and centralize the entire request history.
How to improve the company's LGPD compliance?
Centralizing doubts, organizing services, and maintaining complete traceability of legal interactions.
How to use AI to answer questions about the LGPD?
AI can classify requests, identify risks related to data protection, and assist in routing inquiries.
How to strengthen data protection in the company?
Structuring compliance processes, organizing legal services, and ensuring control over LGPD-related information.
Discover more Solutions
BlueService® is a complete BPM platform that integrates all sectors of the company in one place, offering pre-configured processes for HR, Legal, Financial, Operations, Sales, Logistics, and much more, with automation, standardization, and total control of the process journey.