Whistleblower Channel
Structure anonymous reports, strengthen corporate ethics, and automate business compliance workflows with greater traceability and control.
Decentralized whistleblowing processes can compromise information confidentiality, hinder investigations, and create risks related to corporate governance.
With BlueService®, your company structures a complete reporting channel, allowing you to record occurrences, conduct investigations, and formalize opinions with more security, transparency, and compliance.
Complete control of reports and compliance processes
Gain visibility into every stage of the evaluation, investigation, and opinion issuance of the ethics committee.
There are many benefits
Automate the whistleblower channel and strengthen corporate governance
Structure a more efficient compliance process
Centralize reports, investigations, and opinions in a standardized workflow.
Ensure more confidentiality and traceability
Keep a complete history of the ethics committee's investigations and decisions.
Track investigations in real time
Get complete visibility into the progress of reports and opinions.
Reduce operational failures and increase corporate integrity
Automate critical tasks and organize communication among those responsible for the investigation.
Understand how it works
How the whistleblowing channel process works in practice
1. Receipt and filtering of the complaint
Use BlueService® Forms to register reports in a structured, secure manner, with the option of anonymity.
2. Inquiry and investigation of the complaint
Use BlueService® Activity Management to organize investigations, assignees, evidence, and investigation deadlines.
3.1 Issuance of the 1st reviewer's report
Use the BlueService® Stage Control to structure independent evaluations and maintain traceability of the decisions made.
3.2 Issue of the 2nd reviewer's opinion
Use BlueService® Comments and History to record analyses, justifications, and evidence related to the investigative process.
3.3 Dissenting opinions
Utilize BlueService® Automatic Notifications via Email and WhatsApp to speed up communication between committee members and facilitate alignment during the investigation.
4. Approved
Use BlueService® Statistics to track compliance indicators, report volume, and occurrence history.
Process Completion
Use the BlueService® Hour Log to ensure traceability, auditing, and compliance.
Have total control over Reports and corporate compliance from start to finish
With BlueService®, the Legal department stops operating on the fly and gains a structured, automated, and traceable process.
Centralize reports and internal investigations
Follow every step of the vote counting
Ensure traceability and integrity of information
Strengthen corporate ethics policies
Reduce investigation and analysis time
Automate tasks and eliminate operational rework
Blue AI
Use Blue AI as an AI business solution integrated with BlueService® to classify reports, identify risks, and optimize corporate compliance processes.
Report Received
Analyze the content of the received report, identify the type of occurrence, classify the urgency level, and automatically direct it to the most appropriate person in charge for investigation and opinion.
Targeting by manager / evaluator
Classification by occurrence subject of the occurrence
Urgency and criticality analysis
Blue AI automatically analyzes the content of the report, classifies the type of occurrence, identifies the level of urgency, and directs the case to the most appropriate person responsible for investigation and opinion.
Automate other processes in your Legal department
BlueService® has several pre-configured processes and functionalities that accelerate the implementation of your operation.
Drafting and signing of contract
Structured process for the creation, review, and formalization of contracts in a standardized manner. It allows for the collection of necessary information, automatically generates the document based on predefined templates, facilitates revisions among the involved parties, and manages the signature flow until the agreement is concluded.
Non-Disclosure Agreement (NDA)
Flow for the request, drafting, and formalization of Non-Disclosure Agreements (NDA). The process ensures the collection of information from the involved parties, automatic generation of the document, and forwarding for approval and signature, ensuring the protection of sensitive information shared between companies, partners, or collaborators.
New Power of Attorney
Process for creating and managing powers of attorney, allowing the registration of the involved parties, defining the powers granted, and the validity period of the document. The flow includes the automated generation of the power of attorney, legal review when necessary, and forwarding for signature, ensuring greater control and security over the authorizations granted.
Legal consultation
Structured channel for requesting guidance or clarification of doubts with the legal department. It allows you to register the request, attach supporting documents, and monitor the progress of the analysis, ensuring greater organization, traceability, and agility in handling the company’s legal requests.
Whistleblower Channel
Dedicated workflow for receiving and managing reports related to inappropriate conduct, irregularities, or violations of internal policies. Allows the submission of reports, including anonymously, ensuring confidentiality in the handling of information and forwarding for analysis and investigation by an ethics committee or responsible department.
Consultation on LGPD questions
Process aimed at the registration and handling of queries related to the General Data Protection Law (LGPD). It allows employees or departments within the company to consult the legal or compliance department about the use, storage, and handling of personal data, ensuring greater compliance with legislation and good privacy practices.
Questions about the Corporate Whistleblowing Channel
What is a whistleblowing channel?
It is a structured process used for recording and investigating reports related to ethics, compliance, and corporate integrity.
How does an anonymous report work?
The report can be filed without identifying the whistleblower, ensuring greater security and confidentiality of the information.
How to automate the whistleblowing channel?
With BlueService®, it is possible to structure investigation workflows, automate notifications, and monitor opinions in a single environment.
How to improve corporate compliance?
Centralizing reports, organizing investigations, and maintaining complete traceability of actions taken.
How to use AI in the whistleblowing channel?
AI can classify reports, identify risks, analyze urgency, and assist in directing investigations.
How to strengthen corporate ethics in the company?
Creating structured governance processes, encouraging safe reporting, and ensuring the appropriate handling of occurrences.
Discover more Solutions
BlueService® is a complete BPM platform that integrates all sectors of the company in one place, offering pre-configured processes for HR, Legal, Financial, Operations, Sales, Logistics, and much more, with automation, standardization, and total control of the process journey.