Delivery Control
Automate the order dispatch workflow, organize delivery routes, and record proof with full traceability of every delivery made.
Deliveries controlled by spreadsheets, isolated communications, and receipts outside the system make tracking orders difficult, increase the risk of unregistered occurrences, and compromise the delivery management of the logistics operation.
With BlueService®, your company automates the complete delivery control workflow, from order scheduling to delivery confirmation by the recipient, with automatically generated packing slips, occurrences recorded in route, and full traceability of each stage of shipment.
Complete control of delivery management and order tracking
Gain visibility into every stage of the process, including scheduling, picking, shipping, routing, and delivery confirmation with registered proof.
There are many benefits
Automate delivery management and have complete tracking of every order
Automate the order flow from receipt to delivery
Automatically route each step of the delivery control to the correct person in charge, eliminating manual communication between the logistics operator, inventory, shipping, and the driver.
Automatically generate packing slips with order data
Automatically generate the delivery packing slip in PDF or Docx format from the data recorded in the activity, including the recipient, list of items, volumes, total weight, and the person responsible for dispatch.
Log occurrences en route and keep track of orders
Document failed attempts, rescheduling, and occurrences during the route with justification and a new date, keeping the complete history of each in-progress order.
Confirm deliveries with automatically registered proof
Record signatures, photos, or confirmation codes as proof of delivery directly on the platform, automatically completing the process and preserving the entire history.
Understand how it works
How the delivery control process works in practice
1. Delivery schedule
Use the BlueService® Form to standardize the registration of delivery requests with all the recipient's details and the Automatic Triggers to automatically forward the activity to the inventory team for picking as soon as the scheduling is completed.
2. Order picking
Use BlueService® Dynamic Fields and Forms to standardize the recording of the picking verification, and Automatic Triggers to automatically advance the activity to shipping as soon as picking is confirmed, without manual intervention.
3. Order in dispatch
Use the BlueService® Document Generator to automatically issue the delivery packing slip in PDF format with all data filled in directly from the activity, including the recipient, list of items, quantities, volume, total weight, and the person responsible for shipping.
4. Order on the way
Use the BlueService® App with Photo and Geolocation so the driver can record field events with their location, and Automatic Notifications via Email and WhatsApp to automatically inform the recipient about the delivery status and estimated arrival time.
5. Order delivered
Use BlueService® Statistics to track the volume of deliveries made by period, average delivery time, route occurrence rate, and the overall performance of your delivery control operation.
Process Completion
Use the BlueService® Hour Log to ensure traceability, auditing, and compliance.
Have total control over Delivery Requests from start to finish
With BlueService®, your logistics stops operating on improvisation and starts to have a structured, automated, and traceable process.
Automate the order dispatch workflow from receipt to delivery
Register events on-route and keep tracking up to date
Automatically generate packing slips with order data
Confirm deliveries with photographic and geolocated proof
Automatically notify recipients about the delivery status
Monitor delivery metrics and logistics operation performance
Blue AI
Use Blue AI as an AI business solution integrated with BlueService® to analyze delivery orders, identify gaps in registration data, and optimize route management based on the logistics operation's history of occurrences.
Request Form
Analyze the registered delivery order data, identify inconsistencies in the address, items, or recipient information, and automatically suggest the points that require validation before dispatch begins.
Quantity of Items
Approved
Address
Incomplete
Delivery Date
Approved
Blue AI automatically analyzes registered order data, identifies address inconsistencies, stock discrepancies, and routing pattern occurrences, and assists the logistics operator in correcting issues before shipping, reducing failed attempts and increasing delivery control efficiency.
Automate other logistics processes
BlueService® has several pre-configured processes and functionalities that accelerate the implementation of your operation.
Delivery Control
Structured process to register, track, and validate the delivery of products, materials, or documents. It allows for controlling deadlines, responsible parties, and delivery confirmations, as well as registering evidence such as signatures, photos, or documents. This way, it ensures greater traceability of deliveries, reduces operational failures, and ensures that each item arrives correctly at its destination.
Request for Quote
Organized process to register and manage requests for quotes for products or services with suppliers. It allows centralizing demand information, attaching specifications, comparing received proposals, and tracking the entire approval flow. This provides more transparency in negotiations, standardizes the purchasing process, and facilitates decision-making.
Receipt of Goods
Structured process for recording and validating the receipt of goods from suppliers or carriers. It allows for checking quantities, product conditions, tax documents, and attaching evidence such as photos or receipts. This way, it ensures greater control over what has been delivered, reduces discrepancies, and improves the integration between logistics, inventory, and purchasing.
Reverse Logistics
An organized process for managing the return of products, materials, or equipment to the supplier or distribution center. It allows for the registration of return reasons, tracking authorizations, controlling return deadlines, and maintaining evidence of the process. This ensures greater control over returns, reduces losses, and improves efficiency in managing exchanges and returns.
Questions about Delivery Control
What is delivery control?
It is the structured process that organizes the stages of scheduling, sorting, dispatching, routing, and delivery confirmation of orders, ensuring complete tracking, registered proof, and a history of each delivery carried out by the logistics operation.
How to automate the delivery management flow?
With BlueService®, Automatic Triggers route the order between logistics operator, inventory, dispatch, and driver as each step is completed, eliminating manual communications and reducing the processing time for each delivery.
How to generate delivery slips automatically?
The BlueService® Document Generator automatically produces the delivery slip in PDF format from the data recorded in the activity, including the recipient, list of items, volumes, total weight, and the person responsible for dispatch, sending it directly to the driver via email.
How do I register occurrences during the delivery route?
The BlueService® App allows drivers to log field occurrences with photos and geolocation, documenting failed attempts, rescheduling, and complications with justifications and new dates directly in the order activity.
How do I confirm delivery and register the proof?
The driver registers the proof of delivery as a signature, photo, or confirmation code directly on the platform, automatically ending the process with the status changed to Completed and the full history preserved.
Como acompanhar o rastreamento de pedidos em tempo real?
A plataforma mantém todas as atividades de entrega atualizadas por etapa, com horário de saída, previsão de chegada, ocorrências registradas e status atualizado em tempo real, com visibilidade total para o operador logístico e para o destinatário.
Como notificar o destinatário automaticamente sobre a entrega?
As Notificações Automáticas da BlueService® via E-mail e WhatsApp comunicam o destinatário sobre o status do pedido, previsão de chegada e confirmação de entrega, sem necessidade de comunicação manual pelo operador logístico.
How to use AI in delivery control?
Blue AI can analyze order data, identify address inconsistencies and stock discrepancies before shipping, and cross-reference the history of in-route occurrences to suggest adjustments that reduce failed attempts and increase delivery efficiency.
Discover more Solutions
BlueService® is a complete BPM platform that integrates all sectors of the company in one place, offering pre-configured processes for HR, Legal, Financial, Operations, Sales, Logistics, and much more, with automation, standardization, and total control of the process journey.