Corrective Maintenance
Automate work orders, organize emergency maintenance tickets, and track repairs in real-time.
Manual corrective maintenance processes make it difficult to control requests, increase response times, and compromise operations.
With BlueService®, your company structures a complete corrective maintenance management workflow, allowing you to control work orders, track execution, and record evidence of repairs carried out with greater operational efficiency.
Complete control over work orders and corrective maintenance
Gain visibility into every step of the repair process, including approvals, execution, and evidence recording.
There are many benefits
Automate corrective maintenance and reduce operational impacts
Centralize work orders into a single workflow
Organize maintenance requests, assignees, and stages in a standardized environment.
Ensure greater traceability in maintenance
Keep a complete history of repairs performed, responsible parties, and recorded evidence.
Track maintenance in real-time
Get complete visibility of ongoing activities and operational priorities.
Reduce operational failures and downtime
Automate processes and increase the speed of repairs.
Understand how it works
How the corrective maintenance process works in practice
1. Prior assessment and repair plan
Use BlueService® Forms to standardize maintenance requests and record technical information about the occurrence.
1.1 Special authorization
Utilize BlueService® Process Automation to automatically route requests to key authorizers and accelerate operational approvals.
2. Execution of repair and tests
Use BlueService® Activity Management to track responsible parties, deadlines, priorities, and the progress of work orders.
3. Repair registration
Upload BlueService® files to attach photos, technical documents, reports, and repair evidence directly to the process.
4. Repair completed
Use BlueService® Statistics to track maintenance indicators, average resolution time, and occurrence volume.
Process Completion
Use the BlueService® Hour Log to ensure traceability, auditing, and compliance.
Have total control of Corrective Maintenance from start to finish
With BlueService®, Operations stops acting on the fly and starts having a structured, automated, and traceable process.
Centralize work orders and requests
Track every step of the repair
Ensure traceability of the maintenance performed
Organize evidence and technical documents
Reduce response times and operational downtime
Automate tasks and eliminate operational rework
Blue AI
Use Blue AI as an AI business solution integrated into BlueService® to classify occurrences, identify priorities, and optimize maintenance work orders.
Maintenance Request Form
Analyze the recorded incident, identify the corrective maintenance category, classify the criticality of the problem, and automatically suggest the ideal deadline for executing the repair.
Occurrence type
Hydraulic leak
Category identified
Plumbing maintenance
Suggested deadline by AI
Immediate service
Blue AI automatically analyzes the registered occurrence, identifies the required maintenance category, assesses operational criticality, and suggests the ideal deadline for executing the repair according to the urgency level of the request.
Automate other processes of your Operations
BlueService® has several pre-configured processes and functionalities that accelerate the implementation of your operation.
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Corrective Maintenance
Structured process for recording and managing requests for corrective maintenance on equipment, facilities, or structures. It allows employees to report problems quickly, attach evidence such as photos or documents, and track the entire service flow until resolution, ensuring greater agility, traceability, and control of the interventions carried out.
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IT Support
A process that centralizes and organizes the handling of internal information technology service requests. It allows for the registration of requests, incidents, or technical problems, automatically directs them to the responsible team, and tracks deadlines and activity status, ensuring greater efficiency in support, proper prioritization of demands, and a better experience for users.
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Workplace Safety Checklist
Process aimed at verifying and controlling safety requirements in the work environment through structured checklists. It allows for recording inspections, identifying risks or non-compliances, and quickly triggering corrective actions, contributing to the prevention of accidents, compliance with safety standards, and the maintenance of a safer work environment.
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Equipment Inspection
Structured process to carry out periodic inspections on equipment, machines, or facilities, ensuring they operate within safety and performance standards. It allows for recording checks through checklists, attaching photos, identifying possible irregularities, and quickly initiating preventive or corrective maintenance when necessary, contributing to greater operational reliability and reducing unexpected failures.
Questions about Corrective Maintenance
What is corrective maintenance?
It is the process carried out to correct failures, defects, or problems identified in equipment, structures, or operating systems.
How does a maintenance work order work?
The request is registered, evaluated, directed to the person responsible for execution, and monitored until the repair is completed.
How to automate corrective maintenance processes?
With BlueService®, you can automate service orders, approvals, notifications, and control of maintenance performed.
How to improve maintenance control?
Centralizing requests, organizing assignees, and maintaining a complete history of performed repairs.
How to use AI in corrective maintenance?
AI can classify occurrences, identify operational criticality, and assist in prioritizing work orders.
How to reduce operational downtime?
Automating processes, streamlining approvals, and improving the tracking of maintenance activities.
Discover more Solutions
BlueService® is a complete BPM platform that integrates all sectors of the company in one place, offering pre-configured processes for HR, Legal, Financial, Operations, Sales, Logistics, and much more, with automation, standardization, and total control of the process journey.