Welcome

Welcome to the Help Center, the Blue Service platform help hub.

Here you will find a series of content about the platform and its features. There are videos, images, diagrams, and usage instructions, with step-by-step guidance on how to use the system. Here you can also follow the platform’s evolution, learning about new features, improvements, and tips that will help you explore the tool’s full potential.

Structures in modules

The Help Center is divided into modules, arranged in a logical sequence. This division allows you to get to know the system progressively, advancing module by module according to the platform’s structure:

Content sequence

Each module is organized into categories and help topics. The content is always presented with an introduction, bringing the main concepts to be covered next. It is important to know and properly assimilate the nomenclatures used in the system, as this will make understanding even easier.

Next comes the functional part, providing the step-by-step process for each feature, with a focus on the main day-to-day operations. Finally, the settings are presented, bringing all parameterization possibilities for that module.

Search box

You can also use the Help Center to answer specific questions. To do this, use the search box at the top of the screen. Just type the desired keyword or subject, and related topics will be displayed.

Tips and updates

For an even better experience, access the “Tips and updates” category, where you will find exclusive content with useful tips and tutorials, in addition to following the release of new features and platform improvements.

Next, in the upcoming topics, you will have an overview of the platform, followed by a brief presentation of the main modules and their interactions.